Journal of Business Management

Journal of Business Management

Author = Mehdi ShamiZanjani
Number of Articles: 2

Developing a Customer Experience Management Framework in Hoteling Industry: A Systematic Review of Theoretical Foundations

Volume 12, Issue 3, 2020, Pages 523-547

10.22059/jibm.2020.292231.3718

Samaneh Rahimian, Mehdi ShamiZanjani, Amir Manian, Mohammad Rahim Esfiddani

Developing and Explaining a Framework to Establish Customer Knowledge Management (CKM) in Private Commercial Banks in Iran

Volume 6, Issue 1, Spring 2014, Pages 41-66

10.22059/jibm.2014.51604

Ali Divandari, Mahmoud Mohamadian, Mehdi Shami Zanjani, Ehsan Abedi

Journal of Business Management

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