از انگیزه‌های گردشگران اروپایی تا انتخاب مقصد سفر (مورد مطالعه: ایران)

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 استادیار مدیریت جهانگردی، دانشگاه مازندران، بابلسر، ایران

2 دانشجوی کارشناسی ارشد مدیریت بازاریابی جهانگردی دانشکدة مدیریت، دانشگاه تهران، تهران، ایران

3 استادیار مدیریت دانشکدة مدیریت، دانشگاه تهران، تهران، ایران

چکیده

 با توجه به ارتباط انگیزه‌های گردشگری با انتخاب مقصد سفر، کسب دانش در زمینة پیش‌بینی الگوهای آتی رفتار سفر گردشگران نقش حیاتی دارد. هدف این پژوهش تحلیل عوامل انگیزشی مؤثر بر تصمیم‌گیری گردشگران اروپایی در انتخاب ایران به‌عنوان مقصد سفر است. با تحلیل عاملی نظرهای 404 گردشگر اروپایی، چهار دسته عامل کششی شامل جذابیت امنیت و آسودگی خاطر، جذابیت بازاریابی، جذابیت جست‌وجوی تنوع و جذابیت فرهنگ و تاریخ مقصد شناسایی شدند. برای گردشگران اروپایی کسب دانش و یادگیری تاریخ و میراث فرهنگی عامل انگیزشی مهمی است، اما آنها در پی وجود امنیت در مقصد و همچنین برمبنای تبلیغات دهان‌به‌دهان به سفر به ایران ترغیب می‌شوند. حضور فعال در فضای مجازی، ارائة اطلاعات مرتبط با گردشگری ایران و تلاش برای ارائة تصویر واقعی از کشور، موجب جذب تعداد بیشتری از گردشگران اروپایی می‌شود. به‌این‌منظور، باید به سه جنبة اصلی مقاصد گردشگری شامل بهبود روابط سیاسی با سایر کشورها، حفاظت از منابع فرهنگی و طبیعی و ارائة خدمات و تسهیلات گردشگری توجه شود.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

From European Tourists Motivation to Destination Choice (Iran as a Case)

نویسندگان [English]

  • Roozbeh Mirzaei 1
  • Hakimeh Nasiri 2
  • Seid Abolghasem Mira 3
1 Assistant Prof., Faculty of Human and Social Sciences, Mazandaran University, Babolsar, Iran
2 Master Student in Tourism Marketing Management, Faculty of Management, University of Tehran, Iran
3 Instructor, Faculty of Management University of Tehran, Iran
چکیده [English]

There is a relationship between tourism motivation and destination choice, acquiring knowledge about this is so important in predicting the future patterns of tourists’ behaviour. The main purpose of this study is to analyse the motivational factors influencing European tourists’ decision making process to choose Iran. A sample of 404 tourists were studied, the data were analysed using factor analysis. The mentioned factors were categorized in four pull factors groups named “Attractiveness of safety and peace of mind”, “Attractiveness of marketing”, “Attractiveness of seeking diversity”, and “Attractiveness of culture and history of the destination”. The results show acquiring knowledge and learning about history and cultural heritage is a notable motivational factor, also tourists are persuaded to travel to Iran for feeling safe and secure and relying on their friends’ recommendations. Using social media professionally for providing tourism information about Iran and trying to give actual positive image of Iran will lead more European tourists to choose Iran. So, it is necessary to regard three main dimensions of tourism destinations such as improving international political relationships, conserving cultural and natural resources and offering tourism services and facilities.

کلیدواژه‌ها [English]

  • Tourism motivations
  • Destination choice
  • Push and Pull factors
  • European Tourists
  • Iran

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