The Impact of Regulatory Focus Manipulation and Purchase Strategy on Consumer Visual Attention to Nutrition Labels: An Eye-Tracking Study

Document Type : Research Paper

Authors

1 Associate Prof., Department of Business Management, Faculty of Business Management, College of Management, University of Tehran, Tehran, Iran.

2 Prof., Department of Marketing and Market Development, Faculty of Business Management, College of Management, University of Tehran, Tehran, Iran.

3 MBA, Department of Business Management, Faculty of Business Management, College of Management, University of Tehran, Tehran, Iran.

10.22059/jibm.2021.325528.4145

Abstract

Objective
Finding and choosing healthy food products is one of the main challenges that consumers face when buying these types of products. In recent years, different types of diseases such as obesity and overweight, and cardiovascular diseases have become prevalent in different societies. The appropriate choice and consumption of healthy food products can have an effective role in preventing these types of diseases. Nutrition labels are among the visual labels that can help consumers in finding and choosing healthy food items and increasing consumers’ health. Previous studies have shown that motivational mechanisms can influence attention to nutrition labels. One of these motivational mechanisms is creating a fit between the regulatory focus and the purchasing strategy of consumers. According to Regulatory Focus Theory, individuals have either a promotion (achieving positive events) or a prevention (avoiding negative events) focus. Accordingly, Regulatory Fit Theory indicates that creating a fit between the regulatory focus and the strategy towards obtaining a specific goal can increase motivation and encourage one to pursue the related goal. This study investigates the effect of a regulatory fit between the regulatory focus and purchasing strategy on consumers' visual attention to nutrition labels. In other words, the study aims to examine the simultaneous effect of regulatory focus and the goal of healthy food purchasing by aligning these two factors with each other. The study is novel because no studies to date have investigated the effect of a regulatory fit between an individual's regulatory focus and purchasing strategy on the level of visual attention to nutrition labels. In this research, this issue is investigated for the first time using a lab experiment with the eye-tracking technique.
 
Methodology
This study is quantitative and uses a laboratory experiment. It has a 2 × 2 factorial design with two independent variables, including regulatory focus (2 levels: promotion or prevention) and purchasing strategy (2 levels: trying to buy healthy food products or avoiding buying unhealthy food products). In total, 67 individuals participated in the study. At first, they read and signed their consent forms. After that, they were randomly assigned to one of the four experimental conditions, including two fit and two non-fit conditions. Then, participants’ regulatory focus and purchasing strategies were manipulated using standard techniques in the related literature. After that, participants went through an online shopping experience in which they had to select products based on their assigned purchasing strategies related to the level of product healthiness (promotion versus prevention purchasing strategy). During this online shopping, their eye movements were tracked using a screen-based eye-tracking device. Finally, participants answered a set of demographic questions. Data were collected in the Business Research Laboratory at the Faculty of Management, the University of Tehran, and were analyzed using the Univariate Analysis of Variance (ANOVA) in SPSS software. Visual attention was measured by five measures (time to first fixation, fixation duration, fixation count, visit duration, and visit count).
 
Findings
In the regulatory fit conditions, including the two conditions of prevention—avoiding buying unhealthy food products—and promotion—trying to buy healthy food products—visual attention to nutrition labels increased. Regulatory fit is influential in visual attention and increases consumers' focus on nutrition labels.
 
Conclusion
By creating a fit between regulatory focus and purchasing strategy, we can increase visual attention to nutrition labels and improve the rate of healthy food purchasing.

Keywords

Main Subjects


 
Aaker, J. L. & Lee, A. Y. (2001). “I” seek pleasures and “we” avoid pains: The role of self-regulatory goals in information processing and persuasion. Journal of Consumer Research, 28(1), 33-49.
Ahmadi, M. M., Hendijani, R. & Alikhanzadeh, A. (2020). Experimental Research and its Application in the Development of Knowledge in Management. Scientific Journal of Strategic Management of Organizational Knowledge, 3(9), 5-49. (in Persian)
Ahmadi, M. M., Hendijani, R. & Alikhanzadeh, A. (2021). Investigating the Relationship between Managers' Rational/ Experiential Thinking Styles and Ability to Conflict Management with Difficult Personalities: An Experimental Design. Academy of Organizational Behavior Management, 10(1), 29-72. (in Persian)
Ares, G., Giménez, A. N. A., Bruzzone, F., Vidal, L., Antúnez, L. & Maiche, A. (2013). Consumer visual processing of food labels: results from an eye-tracking study. Journal of Sensory Studies, 28(2), 138-153.
Askarifar, K., Nekooeezadeh, M. & Jahanbakhsh Tehrani, P. (2021). The Effect of Visual Elements in Direct Print Advertising of Diary Products on the Consumers’ Recall: An Experimental Field Study. Journal of Business Management, 12(4), 1050-1068. doi: 10.22059/jibm.2020.300196.3808 (in Persian)
Avnet, T. & Higgins, E. T. (2006). How regulatory fit affects value in consumer choices and opinions. Journal of Marketing Research, 43(1), 1–10.
Bialkova, S. & van Trijp, H. (2010). What determines consumer attention to nutrition labels? Food Quality and Preference, 21(8), 1042-1051.
Bialkova, S., Grunert, K. G. & van Trijp, H. (2013). Standing out in the crowd: The effect of information clutter on consumer attention for front-of-pack nutrition labels. Food Policy, 41, 65-74.
Bialkova, S., Grunert, K. G., Juhl, H. J., Wasowicz-Kirylo, G., Stysko-Kunkowska, M. & van Trijp, H. C. (2014). Attention mediates the effect of nutrition label information on consumers’ choice. Evidence from a choice experiment involving eye-tracking. Appetite, 76, 66-75.
Bosmans, A. & Baumgartner, H. (2005). Goal-relevant emotional information: When extraneous affect leads to persuasion and when it does not. Journal of Consumer Research, 32(3), 424-434.
Cesario, J., Grant, H. & Higgins, E. T. (2004). Regulatory Fit and Persuasion: Transfer from “Feeling Right.” Journal of Personality and Social Psychology, 86(3), 388–404.
Cowburn, G. & Stockley, L. (2005). Consumer understanding and use of nutrition labelling: A systematic review. Public Health Nutrition, 8(1), 21–28.
Duchowski, A. T. & Duchowski, A. T. (2017). Eye tracking methodology: Theory and practice. Springer.
Esmaeil pour, F. & Shabani Nashtaee, M. (2021). Promotional Techniques in Advertisement of Unhealthy Food Product in Children Magazines. Journal of Business Management, 13(1), 114-131. doi: 10.22059/jibm.2019.285666.3581 (in Persian)
Fitts, P.M., Jones, R.E. & Milton, J.L. (1950). “Eye Movements of Aircraft Pilots during Instrument-Landing Approaches.” Aeronautical Engineering Review, 9(2), 24–29.
Fransen, M. L., Reinders, M. J., Bartels, J. & Maassen, R. L. (2010). The influence of regulatory fit on evaluation and intentions to buy genetically modified foods: The mediating role of social identification. Journal of Marketing Communications, 16(1-2), 5-20.
Freitas, A. L. & Higgins, E. T. (2002). Enjoying goal-directed action: The role of regulatory fit. Psychological Science, 13(1), 1-6.
Fuglestad, P. T., Rothman, A. J. & Jeffery, R. W. (2008). Getting there and hanging on: The effect of regulatory focus on performance in smoking and weight loss interventions. Health Psychology, 27(3S), S260-S270.
Gaschler, R., Mata, J., Störmer, V. S., Kühnel, A. & Bilalić, M. (2010). Change detection for new food labels. Food Quality and Preference, 21(1), 140-147.
Goldberg, J. H., Probart, C. K. & Zak, R. E. (1999). Visual search of food nutrition labels. Human Factors, 41(3), 425-437.
Graham, D. J. & Jeffery, R. W. (2011). Location, location, location: Eye-tracking evidence that consumers preferentially view prominently positioned nutrition information. Journal of the American Dietetic Association, 111(11), 1704–1711.
Graham, D. J. & Jeffery, R. W. (2012). Predictors of nutrition label viewing during food purchase decision making: An eye tracking investigation. Public Health Nutrition, 15(2), 189-197.
Graham, D. J., Orquin, J. L. & Visschers, V. H. (2012). Eye tracking and nutrition label use: A review of the literature and recommendations for label enhancement. Food Policy, 37(4), 378-382.
Grunert, K. G. & Wills, J. M. (2007). A review of European research on consumer response to nutrition information on food labels. Journal of Public Health, 15(5), 385–399.
Grunert, K. G., Fernández-Celemín, L., Wills, J. M., genannt Bonsmann, S. S. & Nureeva, L. (2010). Use and understanding of nutrition information on food labels in six European countries. Journal of Public Health, 18(3), 261-277.
Hawley, K. L., Roberto, C. A., Bragg, M. A., Liu, P. J., Schwartz, M. B. & Brownell, K. D. (2013). The science on front-of-package food labels [Review]. Public Health Nutrition, 16(3), 430–439.
Haws, K. L., Dholakia, U. M. & Bearden, W. O. (2010). An assessment of chronic regulatory focus measures. Journal of Marketing Research, 47(5), 967-982.
Hendijani, R. & Minoui, F. (2021). Decoding the Irrational Consumer Mind: How to Use Neuromarketing to Create, Execute, and Develop Insights? Tehran: Tehran University Press. (in Persian)
Hersey, J. C., Wohlgenant, K. C., Arsenault, J. E., Kosa, K. M. & Muth, M. K. (2013). Effects of front-of-package and shelf nutrition labeling systems on consumers. Nutrition Reviews, 71(1), 1–14.
Hezarkhani, M. H., Khanlari, A. & Hendijani, R. The Effect of Thinking Style on Voter’s Visual Attention: An Experimental Study Using Eye Tracker. The Scientific Journal of Strategy, 30(1), 159-192. (in Persian)
Hieke, S. & Taylor, C. R. (2012). A critical review of the literature on nutritional labeling. Journal of Consumer Affairs, 46(1), 120–156.
Higgins E. T. (1998). Promotion and prevention: Regulatory focus as a motivational principle. In Advances in Experimental Social Psychology (Vol. 30), Zanna MP (ed.). Academic Press: New York: 1-46.
Higgins, E. T. (1997). Beyond pleasure and pain. American Psychologist, 52(12), 1280-1300.
Higgins, E. T. (2000). Making a good decision: value from fit. American Psychologist, 55(11), 1217-1230.
Higgins, E. T. (2002). How Self-Regulation Creates Distinct Values: The Case of Promotion and Prevention Decision Making. Journal of Consumer Psychology, 12 (3), 177–92.
Higgins, E. T. & Cornwell, J. F. (2016). Securing foundations and advancing frontiers: Prevention and promotion effects on judgment & decision making. Organizational Behavior and Human Decision Processes, 136, 56-67.
Higgins, E. T. & Liberman, N. (2018). The loss of loss aversion: Paying attention to reference points. Journal of Consumer Psychology, 28(3), 523-532.
Higgins, E. T. & Pinelli, F. (2020). Regulatory focus and fit effects in organizations. Annual Review of Organizational Psychology and Organizational Behavior, 7, 25-48.
Higgins, E. T., Friedman, R. S., Harlow, R. E., Idson, L. C., Ayduk, O. N. & Taylor, A. (2001). Achievement orientations from subjective histories of success: Promotion pride versus prevention pride. European Journal of Social Psychology, 31(1), 3-23.
Higgins, E. T., Idson, L. C., Freitas, A. L., Spiegel, S. & Molden, D. C. (2003). Transfer of value from fit. Journal of Personality and Social Psychology, 84(6), 1140–1153.
Higgins, E. T., Nakkawita, E. & Cornwell, J. F. (2020). Beyond outcomes: How regulatory focus motivates consumer goal pursuit processes. Consumer Psychology Review, 3(1), 76-90.
Higgins, E. T., Roney, C. J., Crowe, E. & Hymes, C. (1994). Ideal versus ought predilections for approach and avoidance distinct self-regulatory systems. Journal of Personality and Social Psychology, 66(2), 276-286.
Hong, J. & Lee, A. Y. (2008). Be fit and be strong: Mastering self-regulation through regulatory fit. Journal of Consumer Research, 34(5), 682-695.
Jandaghi, G., Keimasi, M., Amoei Ojaki, A., Shafiee, M. (2020). Measuring the Effectiveness of Mellat Bank and Ma Insurance Joint Printed Advertising Using Neuromarketing. Journal of Business Management, 12(3), 679-701. (in Persian)
Jones, G. & Richardson, M. (2007). An objective examination of consumer perception of nutrition information based on healthiness ratings and eye movements. Public Health Nutrition, 10(3), 238-244.
Karslake, J. S. (1940). The Purdue eye-camera: a practical apparatus for studying the attention value of advertisements. Journal of Applied Psychology, 24(4), 417–440.
Keller, P. A. (2006). Regulatory focus and efficacy of health messages. Journal of Consumer Research, 33(1), 109–114.
Kirmani, A. & Zhu, R. (2007). Vigilant against manipulation: The effect of regulatory focus on the use of persuasion knowledge. Journal of Marketing Research, 44(4), 688-701.
Latimer, A. E., Katulak, N. A., Mowad, L. & Salovey, P. (2005). Motivating cancer prevention and early detection behaviors using psychologically tailored messages. Journal of Health Communication, 10(S1), 137-155.
Laughery, K. R., Young, S. L., Vaubel, K. P. & Brelsford Jr, J. W. (1993). The noticeability of warnings on alcoholic beverage containers. Journal of Public Policy & Marketing, 12(1), 38-56.
Lee, A. Y. & Aaker, J. L. (2004). Bringing the frame into focus: The influence of regulatory fit on processing fluency and persuasion. Journal of Personality and Social Psychology, 86(2), 205–218.
Lockwood, P., Jordan, C. H. & Kunda, Z. (2002). Motivation by positive or negative role models: Regulatory focus determines who will best inspire us. Journal of Personality and Social Psychology, 83(4), 854–864.
Mackison, D., Wrieden, W. L. & Anderson, A. S. (2010). Validity and reliability testing of a short questionnaire developed to assess consumers’ use, understanding and perception of food labels. European Journal of Clinical Nutrition, 64(2), 210-217.
Martin, B. I., Turner, J. A., Mirza, S. K., Lee, M. J., Comstock, B. A. & Deyo, R. A. (2009). Trends in health care expenditures, utilization, and health status among US adults with spine problems, 1997–2006. Spine, 34(19), 2077-2084.
Memmert, D., Unkelbach, C. & Ganns, S. (2010). The impact of regulatory fit on performance in an inattentional blindness paradigm. The Journal of General Psychology: Experimental, Psychological, and Comparative Psychology, 137(2), 129-139.
Milosavljevic, M. & Cerf, M. (2008). First attention then intention: Insights from computational neuroscience of vision. International Journal of Advertising, 27(3), 381-398.
Motyka, S., Grewal, D., Puccinelli, N. M., Roggeveen, A. L., Avnet, T., Daryanto, A., ... & Wetzels, M. (2014). Regulatory fit: A meta-analytic synthesis. Journal of Consumer Psychology, 24(3), 394-410.
Napolitano, F., Caporale, G., Carlucci, A. & Monteleone, E. (2007). Effect of information about animal welfare and product nutritional properties on acceptability of meat from Podolian cattle. Food Quality and Preference, 18(2), 305-312.
Nazari, M., Hendijani, R., Mohammadi, Z. and Esmaeili, S. (2021). Investigating Consumer Attention to Price in Travel Agency Advertisements through Eye Tracking Patterns. Tourism Management Studies, 16(55), 201-232. doi: 10.22054/tms.2021.60251.2532 (in Persian)
Nixon, H.K. (1924). Attention and Interest in Advertising. Archives of Psychology, 72: 5–67.
Oliveira, D., Machín, L., Deliza, R., Rosenthal, A., Walter, E. H., Giménez, A. & Ares, G. (2016). Consumers' attention to functional food labels: insights from eye-tracking and change detection in a case study with probiotic milk. LWT-Food Science and Technology, 68, 160-167.
Pham, M. T. & Avnet, T. (2004). Ideals and oughts and the reliance on affect versus substance in persuasion. Journal of Consumer Research, 30(4), 503-518.
Pham, M. T. & Chang, H. H. (2010). Regulatory focus, regulatory fit, and the search and consideration of choice alternatives. Journal of Consumer Research, 37(4), 626-640.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y. & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
Poelman, A., Mojet, J., Lyon, D. & Sefa-Dedeh, S. (2008). The influence of information about organic production and fair trade on preferences for and perception of pineapple. Food Quality and Preference, 19(1), 114-121.
Rayner, K. (1998). Eye Movements in Reading and Information Processing: 20 Years of Research. Psychological Bulletin, 124 (3), 372–422.
Rebollar, R., Lidón, I., Martín, J. & Puebla, M. (2015). The identification of viewing patterns of chocolate snack packages using eye-tracking techniques. Food quality and preference, 39, 251-258.
Rosbergen, E., Pieters, R. & Wedel, M. (1997). Visual attention to advertising: A segment-level analysis. Journal of Consumer Research, 24(3), 305-314.
Russo, J. E. (1978). Eye Fixations Can Save the World: A Critical Evaluation and a Comparison between Eye fixations and Other Information Processing Methodologies. Association for Consumer Research, 561–570.
Sacks, J. D., Stanek, L. W., Luben, T. J., Johns, D. O., Buckley, B. J., Brown, J. S. & Ross, M. (2011). Particulate matter–induced health effects: who is susceptible?. Environmental Health Perspectives, 119(4), 446-454.
Salarifar, M., Vakil Alroaia, Y., Danaei, A., Riazi, GH., Moura Engracia, J. (2020). Comparison of Cognitive Process in Men and Women While Shopping (Case Study: Investigating the Impact of Brand Using Eye Tracker). Journal of Business Management, 12(2), 422-435. (in Persian)
Shah, J., Higgins, T. & Friedman, R. S. (1998). Performance incentives and means: how regulatory focus influences goal attainment. Journal of Personality and Social psychology, 74(2), 285-293.
Shine, A., O’Reilly, S. & O’Sullivan, K. (1997). Consumer use of nutrition labels. British Food Journal, 99(8), 290–296.
Shirzad, M., Abooyee Ardakan, M., Nazari, M. A. and Gholipour, A. (2019). Cognitive Neurological Investigation of Organizational Leaders’ Brain in the Strategic Thinking Activity: How to Design Cognitive Tasks for a Quantitative Electroencephalography (QEEG) Based Approach?. Journal of Business Management, 11(1), 63-86. doi: 10.22059/jibm.2018.263731.3178 (in Persian)
Siegrist, M., Leins-Hess, R. & Keller, C. (2015). Which front-of-pack nutrition label is the most efficient one? The results of an eye-tracker study. Food Quality and Preference, 39, 183–190.
Spiegel, S., Grant‐Pillow, H. & Higgins, E. T. (2004). How regulatory fit enhances motivational strength during goal pursuit. European Journal of Social Psychology, 34(1), 39-54.
Van Herpen, E. & Trijp, H. C. M. va. (2011). Front-of-pack nutrition labels. Their effect on attention and choices when consumers have varying goals and time constraints. Appetite, 57(1), 148–160.
Varela, P., Antúnez, L., Cadena, R. S., Giménez, A. & Ares, G. (2014). Attentional capture and importance of package attributes for consumers' perceived similarities and differences among products: A case study with breakfast cereal packages. Food Research International, 64, 701-710.
Verbeke, W. & Ward, R. W. (2006). Consumer interest in information cues denoting quality, traceability and origin: An application of ordered probit models to beef labels. Food Quality and Preference, 17(6), 453-467.
Visschers, V. H., Hess, R. & Siegrist, M. (2010). Health motivation and product design determine consumers visual attention to nutrition information on food products. Public Health Nutrition, 13(7), 1099–1106.
Wang, J. & Lee, A. Y. (2006). The role of regulatory focus in preference construction. Journal of Marketing Research, 43(1), 28-38.
Wedel, M. & Pieters, R. (2008). A review of eye-tracking research in marketing. Review of Marketing Research, 123-147.
Werth, L. & Foerster, J. (2007). How regulatory focus influences consumer behavior. European Journal of Social Psychology, 37(1), 33-51.
Zhou, R. & Pham, M. T. (2004). Promotion and prevention across mental accounts: When financial products dictate consumers& investment goals. Journal of Consumer Research, 31(1), 125-135.