Abaza, H. & Hamwey, R. (2001). Integrated assessment as a tool for achieving sustainable trade policies. Environmental Impact Assessment Review, 21 (6), 481-510.
Abbasi, A., Mansourabadi, Z. & Mahmoudshahi, S. (2017). The effect of corporate social responsibility on customer trust and purchase intention with emphasis on the mediator role of customer satisfaction. Journal of Business Management, 8 (4), 883-900.
Abedi, H. & Ghelichkhani, M. H. (2016). The effect of experiential marketing, destination image and corporate image on guests’ satisfaction in hotels (Case Study: 4 and 5 star Tehran Persian hotels). Journal of Business Management, 8 (1), 183-204. (in Persian)
Adly, M. I. & Eid, R. (2015). Measuring the perceived value of malls in a non-Western context: the case of the UAE. International Journal of Retail & Distribution Management, 43 (9), 849-869.
Adly, M. I. & Eid, R. (2016). An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context. Journal of Retailing and Consumer Services, 31, 217-227.
Arnold, M. J. & Reynolds, K. E. (2003). Hedonic shopping motivation. Journal of Retailing, 79 (2), 77-95.
Astono, C. (2014). The effect of shopping mall’s attributes toward customer satisfaction of ABC mall and XYZ mall, I Buss Management, 2 (2), 99-106.
Babin, B., Darden, W. & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20, 644-656.
Bakirtas, H., Bakirtas, I. & Cetin. M. (2015). Effects of utilitarian and hedonic shopping value consumer satisfaction on consumer behavioral intentions. EGE Academic Review, 15 (1), 91-98.
Bayat, R. & Forghani Pilerood, S. (2015). The clarification of brand personality and consumer’s budget with preferences and purchase decision of good. Journal Management System, 7 (14), 1-30. (in Persian)
Chebat, J. C., Michon, R., Haj-salem, N. & Oliveria, S. (2014). The effects of mall renovation on shopping values, satisfaction and spending behavior. Journal of Retailing and Consumer Services, 21(4), 610-618.
Chebat, J. C., Sirgy, M. J. & Grzeskowiak, S. (2010). How can shopping mall management best capture mall image? Journal of Business Research, 63(7), 735-740.
Cronbach, L. (1970). Essentials of psychology testing. New York: Harper & Row.
Davis, R., Lang, B. & Gautam, N. (2013). Modeling utilitarian- hedonic dual mediation (UHDM) in the purchase and use games. Internet Research, 23 (2), 229-256.
Dehdashti Shahrokh, Z. & Aghili, K. (2015). The effect of service convenience on word- of- mouth and repurchase intention. Journal of New Marketing Research. 5 (2), 15-36.
Diallo, M. F. (2012). Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. Journal of Retailing and Consumer Services, 19(3), 360-367.
Ebrahimi, A., Safarzadeh, H. & Javidihagh, M. (2011). A survey of the impact of store image dimensions on retailer equity of chain stores customers (Refah, Shahrvand and Hyper Star) in Tehran. Journal of Business Management, 3 (9), 19-34.(in Persian)
Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Ghafari Ashtiani, P., Charsetad, P. & Loni, N. (2010). Analysis of factors affecting consumer preferences for foreign versus domestic brands. Journal of Marketing Management, 5 (8), 227-251. (in Persian)
Golarzi, G., Maleki MinbashRazgah, M. & Shahriari, M. (2016). Surveying influence of company’s market orientation on stakeholders’ created value in Tehran stock exchange. Business Strategies. 2 (7), 56-45. (in Persian)
Gomes, R. M. & Paula, F. (2017). Shopping mall image: systematic review of 40 years of research. The International Revie of Retail, Distribution and Consumer Research, 27 (1), 1-27.
Hair, J., Hult, G., Ringle, Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Translated by A. Azar & Gholamzadeh, R. Tehran: Negah-e- Danesh publication. (in Persian)
Hooman, H. (2006). Statistical inference in behavioral research. Tehran: SAMT. (in Persian)
Hoseinzadeh Shahri, M. & Khosravi, M. (2013). The impact of store image on patronage intention and customer loyalty (the case of Hyper Star Store). Journal of Business Management, 5 (3), 39-56. (in Persian)
Jackson, V., Stoel, L. & Brantley. (2011). Mall attributes and shopping value: differences by gender and generational cohort. Journal of Retailing and Consumer Services, 18, 1-9.
Jalil, N., Fikry, A. & Zainuddin, A. (2016). The impact of store atmospherics, perceived value, and customer satisfaction on behavioural intention. Procedia Economics and Finance, 37, 538- 544.
Kang, J. & Poaps, H. (2010). Hedonic and utilitarian shopping motivations of fashion leadership. Journal of Fashion Marketing and Management: An International Journal, 14 (2), 312-328.
Kesari, B. & Atulkar, S. (2016). Satisfaction of mall shoppers: a study on perceived utilitarian and hedonic shopping values. Journal of Retailing and Consumer Services, 31, 22-31.
Kim, I., Christiansen, T., Feinberg, R. & Choi, H. (2005). Mall environment and shopping behaviors: a graphical modeling approach. Advances in Consumer Research, 32 (1), 487-492.
Kiran, D. R. (2017). Total Quality Management. Key concepts and case studies, Oxford, United Kingdom: Butterworth-Heinemann.
Liang, R. D. & Zhang, J. S. (2011). The effect of service interaction orientation on customer satisfaction and behavioral intention: the moderating effect of dining frequency. Procedia Social and Behavioral Sciences, 24, 1026- 1035.
Liao, C., Lin, H. N., Luo, M. M. & Chea, S. (2017). Factors influencing online shoppers repurchase intentions: The roles of satisfaction and regret. Information & Management, 54, 651-668.
Maleki, M. & Hajihasani, N. (2013). Investment in brand reinforcement and credibility in advertising. Journal of Business Management, 5 (4), 79-98. (in Persian)
Mirmohamadi, S. M. & Tavakol poursaleh, S. (2017). Investigating the effect of service comfort on purchasing value of customers and its consequences in shopping centers (Case Study: Persian Gulf Shopping Center in Shiraz). Journal of Management and Accounting Studies, 3 (1), 1-15. (in Persian)
Mohsenin, S, & Esfidani, M. (2014). Structural equations based on partial least squares approach with software Smart PLS. Tehran: Mehraban Nashr Publication. (in Persian)
Nazari, M. & Ghezelbash, M. (2017). The effect of social commerce capabilities on customers’ attitude toward buying by the mediator role of trust (Case Study: Instagram Users). Journal of Business Management, 9 (1), 193-211. (in Persian)
Nikbakht, M., Moshabaki, A. & Khodadad Hosseini, H. (2016). Exploring the effects of buyer impulsivity factors and in-store environment factors on impulse buying in chain stores. Journal of Business Management, 7 (4), 985-1004. (in Persian)
O’Brien, H. L. (2010). The influence of hedonic and utilitarian motivations on user engagement: The case of online shopping experiences. Interacting with Computers, 22, 344-352.
Overby. J. W. & Lee, E. J. (2006). The effects of utilitarian and hedonic online shopping value on consumer preference and intentions. Journal of Business Research, 59, 1160-1166.
Rafati, J., Valijani, M. & Aghamoosa, R. (2014). The effect of service quality dimensions on hedonic and utilitarian attitude and brand preference (case study: Fast food restaurant industry). Journal of Economics and Business Research, 5 (7), 67-83. (in Persian)
Rahimnia, F., Noruzi Nik, Y. & Yoosofpour, A. (2017). Study of the effects of perceived knowledge of green products on purchase intention in terms of attachment to this hypermarket. Journal of Business Management. 8 (3), 569-586. (in Persian)
Rahman, O., Kay-Wong, K. & Yu, H. (2016). The effects of mall personality and fashion orientation on shopping value and mall patronage intension, Journal of Retailing and Consumer Services, 28, 155-164.
Ranjbarian, B. & Gholami Kerin, M. (2007). The study of the effective factors on the customers’ selection of a state bank (A case study in Isfahan). Semi-Annually Daneshvar Raftar, 13 (20), 49-60. (in Persian)
Ranjbarian, B., Rashid Kaboli, M., Sanayei, A. & Hadadian, A. (2012). An analysis of relationship between perceived value, perceived quality, customer satisfaction and re-purchase intention in Tehran department stores. Journal of Business Management, 4 (11), 55-70. (in Persian)
Ryu, K., Han, H. & Jang, S. (2010). Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry. International Journal of Contemporary Hospitality Management, 22 (3), 416-432.
Saeida ardakani, S. & Jahanbazi, N. (2015). Influence of store image on purchase intention: the moderating role of trust and perceived risk. Journal of New Marketing Research, 5 (2), 53-72. (in Persian)
Zayat, Z. & Fawzzy, F. (2016). A quantitative study of shopping value in daily deal: Their antecedents and subsequent. Master Thesis.