Journal of Business Management

A Proposed Model for Measuring Hardware and Software Quality of Banking Services in Banking Industry

Volume 4, Issue 4, Winter 2013, Pages 65-78

10.22059/jibm.2013.54762

Mohammad reza Hamidizadeh, Abolghasem Ebrahimi

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Using a Hybrid Approach Based on Artificial Neural Networks and Rough Set Theory for Modeling Customers Brand Loyalty in Mobile Telecommunicating Industry

Volume 4, Issue 3, Autumn 2012, Pages 43-64

10.22059/jibm.2012.28567

S.Y. Hosseini, A.R. Ziaei Bideh

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The study of the Role of Effective Parameters in Services Quality on Key Customer Satisfaction of Public Banks in Karaj City

Volume 3, Issue 1, Spring 2011, Pages 161-336

Fatemeh Nabizadeh, Hasan Safarnia, Abbas Abbasi

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Analysing the Influence of service Quality on Customer Loyalty (A Case Study in Four and Five-Star Hotels)

Volume 2, Issue 2, Autumn 2010, Pages 1-139

Mohsen Allameh, Imaneh Noktedan

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An Evaluation of Service Quality of Banking, Identifying Its Priorities and Measures for Improvement

Volume 1, Issue 3, 2009

Saeid Saeida Ardakani, Seyyed Heidar Mirfakhraldini, Mohammad Zareian

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Examination of Influential Factors on Bank of Industry & Mine Customers' Satisfaction

Volume 1, Issue 2, 2009

Davood Hosseini-Hashemzade

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• PDF 213.74 K