Journal of Business Management

Subjects = 24

Number of Articles: 15

Effects of Customer Experience Dimensions on Customer Satisfaction in the Steel Industry (Case Study: Customers of Zarand Iranian Steel Company)

Volume 18, Issue 1, 2026, Pages 326-350

10.22059/jibm.2024.381076.4831

MohammadMahdi Poursaeed, Alireza Zia-addini Dasht-khaki, Saeid Dehyadegari

A Model to Enhance Corporate Customer Experience in Banks: A Thematic Analysis Approach

Volume 17, Issue 4, 2025, Pages 1028-1066

10.22059/jibm.2024.376836.4787

Elaheh Baghani, Shaban Elahi, Alireza Hassanzadeh, Ali Rajabzadeh Ghatari

Investigating the Effect of Loyalty Plans on the Loyalty of Asia Insurance Customers Using the Salomon Four-Party Plan

Volume 11, Issue 2, 2019, Pages 259-276

10.22059/jibm.2018.256729.3070

Ali Mohamadi, Sayyed Moslem Alavi, Alahe Pourmourdini

Developing a Loyalty Model Based on the Customers’ Experience in Hotel Industry Using Grounded Theory Strategy

Volume 11, Issue 1, 2019, Pages 125-140

10.22059/jibm.2018.218111.2306

Jahanbakhsh Rahimi Baghmalek, Mohammad Haghighi, Seyyed Abolghasem Mira

From Shopping Centers’ Image to Purchase Intention with Perceived Value, Customer Satisfaction and Customer Preference (Case Study: Shopping Centers in Semnan)

Volume 10, Issue 3, 2018, Pages 643-658

10.22059/jibm.2018.246532.2839

Abbasli Rastgar, Mehri Shahriari

The Impact of Perceived Price Fairness on Loyalty, Willingness to Pay, Complain and Revenge Intention of Customers (Case Study: Internet Services Industry)

Volume 7, Issue 4, 2015, Pages 967-984

10.22059/jibm.2015.57100

Mohsen Nazari, Mahdi Ashkani, Babak Hazaveh Hesar Maskan

Examining the effect of advertising and sales promotions on brand equity creation (Case study: Samsung Home Appliances Brand)

Volume 7, Issue 3, 2015, Pages 643-662

10.22059/jibm.2015.51687

Abdolhadi Darzian Azizi, Farajollah Rahimi, Elahe Asadolahi Dehkordi

Determining effective characteristics on ADSL internet users’ behavior in Iran

Volume 7, Issue 2, 2015, Pages 427-444

10.22059/jibm.2015.50721

Mohammad Hadi Sadegh, Mohammad Ali Shah Hoseini

The facilitating effect of individual, environmental and fashion involvement factors on impulse buying

Volume 7, Issue 1, 2015, Pages 127-144

10.22059/jibm.2015.50850

Babak Abedi, Naser Asgari, Hosein Safari, Ahmad Assadzadeh, Afshin Rahnama Qara Khan Biglou

The role of corporate social responsibility on consumer decision making in the food maturing market

Volume 6, Issue 4, Winter 2015, Pages 687-708

10.22059/jibm.2014.50737

Reza Esmaeilpour, Mohammad Dostar, Shima Soltani

Examining the effective factors on and consequences of satisfaction of inbound tourists and assessing their satisfaction of tourism services in Isfahan

Volume 6, Issue 4, Winter 2015, Pages 731-753

10.22059/jibm.2014.52107

Manijeh Haghighinasab, Hamid Reza Yazdani, Ensieh Karimi

A survey of E-loyalty effective factors and barriers to E-banking services in private banks customers in Golestan province

Volume 6, Issue 4, Winter 2015, Pages 827-844

10.22059/jibm.2014.50749

Ebrahim Abbasi, Ali Akbar Rajabi Myandareh

Desiging a model of assessing the effects of competitive strategy and technological innovation on export performance based on competitive environment (Case study: Ceramic tile industry in Iran)

Volume 6, Issue 3, Autumn 2014, Pages 623-646

10.22059/jibm.2014.50733

Abdolhosein Karampour, Elahe Asadolahi Dehkordi, Heidar Ahmadi

Impact of price perception factors on customer and price acceptance (Case study: MTN Irancell Company)

Volume 6, Issue 3, Autumn 2014, Pages 647-664

10.22059/jibm.2014.50729

Mohsen Nazari, Mohammad Ali Shah Hosseini, Seyed Vahid Tabatabaie Kalejahi

The effect of price fairness on customer satisfaction in the car buying process .Pride & Peugeot 206 Car Case Study"

Volume 5, Issue 4, Winter 2014, Pages 121-140

10.22059/jibm.2013.50347

Mohsen Nazari, Soraya Adib hajbagheri

Journal Archive

Volume 18 (2026)

Volume 17 (2025)

Volume 16 (2024)

Volume 15 (2023)

Volume 14 (2022)

Volume 13 (2021)

Volume 12 (2020)

Volume 11 (2019)

Volume 10 (2018)

Volume 9 (2017)

Volume 8 (2016)

Volume 7 (2015)

Volume 6 (2014)

Volume 5 (2013)

Volume 4 (2012)

Volume 3 (2011)

Volume 2 (2010)

Volume 1 (2009)