Journal of Business Management

Main Subjects = 30

Identifying Organizational Factors and Components Affecting Customer Experience Management Maturity by Using Meta-Synthesis Method

Articles in Press, Accepted Manuscript, Available Online from 19 July 2023

10.22059/jibm.2022.349658.4469

Payam Mardazad Navi; Kambiz Heidarzadeh Hanzaee; Seyyed Buik Mohammadi; Mohsen Khoon Siavash

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Effect of Top Managers’ Commitment, Knowledge Management and Organizational Learning on Customer Capital

Volume 11, Issue 2, 2019, Pages 357-374

10.22059/jibm.2018.255846.3021

Manijeh Haghighinasab; Leila Ghodratabadi; Shokoufe Shafi

Evaluating the Relationship between Quadruple Concept of CLV and Triple Organization Values in Insurance Companies

Volume 9, Issue 3, 2017, Pages 527-550

10.22059/jibm.2017.223091.2401

Nafiseh Soleimani; Amir Albadavi; Mohammad Aghdasi; Bakhtiar Ostadi

Predicting Customer Lifetime Value Based on Financial and Demographic Characteristics Using GMDH Neural Network Case Study: Individual Customers of a Private Bank of Iran

Volume 8, Issue 4, 2016, Pages 833-860

10.22059/jibm.2017.61302

Effects of relationship quality on Customer behavioral responses at different stages of the customer relationship life cycle: case study of Tabriz Kheshavarzy Bank

Volume 8, Issue 3, 2016, Pages 503-528

10.22059/jibm.2016.60625

hamid ebrahimy; Samad Aali

Customer knowledge management and its role on continues innovation and superior performance (Case study of private banks in Guilan)

Volume 8, Issue 1, 2016, Pages 1-28

10.22059/jibm.2016.50739

Reza Esmaeilpour; Mohammad Doostar; Nastaran Taherparvar

Providing a framework for evaluating product design based on behavior patterns in terms of uncertainty

Volume 8, Issue 1, 2016, Pages 137-158

10.22059/jibm.2016.57534

Reza Sheikh; Effat Mohammadi

Bi-objective customer segmentation using data mining technique (A case study in Sima-choob)

Volume 7, Issue 4, 2015, Pages 841-864

10.22059/jibm.2015.57094

Javad Behnamian; Razieh Asgari

Exploring The Effects Of Buyer Impulsivity Factors And In-Store Environment Factors On Impulse Buying In Chain Stores

Volume 7, Issue 4, 2015, Pages 985-1004

10.22059/jibm.2015.50837

Mohamad Javad Nikbakht; Asghar Moshabaki; Hamid Khodadad Hosseini

Effective factors on reacquiring lost customers in insurance company

Volume 7, Issue 2, 2015, Pages 407-426

10.22059/jibm.2015.52322

Amir Khanlari; Mahshad Alsadat Doaei Oskoei

Identifying effective methods in sales promotion of liability insurance in Iran Insurance Company

Volume 7, Issue 2, 2015, Pages 501-513

10.22059/jibm.2015.55557

Ali Vadie Nowghabi; Hashem Aghazade; Mohammad Haghighi

Customer segmentation in Fast Moving Consumer Goods (FMCG) Industries by using developed RFM model

Volume 7, Issue 1, 2015, Pages 23-42

10.22059/jibm.2015.51674

Vahid Baradaran; Mohammad Biglari

Segmentation of customers based on food related lifestyle scale at chain restaurants (Case study: Boof fast food chain restaurants in Tehran)

Volume 7, Issue 1, 2015, Pages 83-99

10.22059/jibm.2015.50723

Masumeh Hoseinzade Shahri; Massuod Karami; Mahnaz Mehrabani

Regulation and prediction of customers’ behavior according to Rough Set Theory and Selectability/Rejectability Measures (Case study: Sony Ericsson Mobile Phone)

Volume 7, Issue 1, 2015, Pages 163-185

10.22059/jibm.2015.53857

Effat Mohammadi; Reza Sheikh

A new approach on using data mining techniques in identifying effective factors on customers’ satisfaction

Volume 7, Issue 1, 2015, Pages 231-251

10.22059/jibm.2015.50740

Mohammad Nasiri; Elham Akhondzade Noghabi; Behrouz Minaie Bidgoli

An Integrated Pareto/NBD- fuzzy weighted RFM model for customer segmentation in non-contractual setting

Volume 6, Issue 3, October 2014, Pages 417-440

10.22059/jibm.2014.51381

Amir Albadvi; Ashraf Norouzi; Mohammad Mehdi Sepehri; Mohammad Reza Amin Naseri

Identification and Examination of the Factors Affecting Customer Intentions for Cross Buying Bancassurance

Volume 6, Issue 2, July 2014, Pages 381-400

10.22059/jibm.2014.52010

Ali Golrokh; Amir Khanlari

Developing and Explaining a Framework to Establish Customer Knowledge Management (CKM) in Private Commercial Banks in Iran

Volume 6, Issue 1, April 2014, Pages 41-66

10.22059/jibm.2014.51604

Ali Divandari; Mahmoud Mohamadian; Mehdi Shami Zanjani; Ehsan Abedi

The Role of Factors Affecting the Success of Customer Relationship Management Strategy in Car Dealerships in Guilan Province

Volume 6, Issue 1, April 2014, Pages 125-144

10.22059/jibm.2014.51608

Safar Fazli; Matin Rashidi Astaneh

Regulation and Prediction of Customers’ Behaviors Based on Rough Set Theory and Selectability/Rejectability Measures (Case Study: Sony Ericsson Mobile Phones)

Volume 6, Issue 1, April 2014, Pages 145-166

10.22059/jibm.2014.51609

Effat Mohammadi; Reza Sheikh

The effect of price fairness on customer satisfaction in the car buying process .Pride & Peugeot 206 Car Case Study"

Volume 5, Issue 4, January 2014, Pages 121-140

10.22059/jibm.2013.50347

Mohsen Nazari; Soraya Adib hajbagheri

The Effect of Sales Promotion Mix and Customer Relationship Management on Brand Loyalty

Volume 5, Issue 3, October 2013, Pages 1-18

10.22059/jibm.2013.50195

Abolghasem Ebrahimi; Mojtaba Khalifeh; Mehdi Samizadeh; Sayed Mojtaba Hosseini

Journal Archive

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Volume 7 (2015)

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