Volume & Issue: Volume 13, Issue 2, 2021 
Designing a Model to Explain the Performance of the Sales Network in the Insurance Industry

Pages 457-472

10.22059/jibm.2020.307573.3917

Hashem Daghighi Asli; Kambiz Shahroodi; Seyed Mozafar Mirbargkar; Yalda Rahmati


Customer Experience Management; Trends and Areas in Research

Pages 502-523

10.22059/jibm.2021.317302.4034

Parisa Mousavi; Fariborz Rahimnia; Mohammad Mehraeen; Mehdi Shamizanjani