عنوان مقاله [English]
in recent year s advance s in information and communication technolog y have led to the beginning of a new era of public sector reform and formation of e - busines s . One of the consequence s of the formation of e - business is the development of good governance in society .
The present stud y is considered applied in term s of purpose . The statistical population of include s expert s in the field of governance , e - commerce , information technolog y and insurance . The sampling method in stud y is a combination of judgmental sampling and snow ball . the beginning , expert s who were familiar with this field were selected and then they . were asked to introduce the next people . A15 person s were selected from the mentioned people . this research , interview tools have been used to gather , the view s .
result s showed that the causal condition s ( increasing Internet penetration , developing the use of information technolog y , new expectation s of insurance industry stakeholder s , the need to establish an integrated insurance system ) ; Underlying condition s. ( main insurance policies , information technolog y infrastructure and new technologi es in the insurance industry , Legal consideration s , limitation s of digital technology development ) ; Intervention condition s ( specific feature s of insurance service s , systematic attitude of manager s , level of digital knowledge and skill s , digital culture ) ; Core category ( good e - governance in the insurance industry business environment ) ; Strategies ( improving interaction between insurance industry institution s , developing e - insurance , effective investment in information technology , strengthening digital culture ) ; consequential categorie s ( efficient and effective interaction of insurance industry institution s , digital transformation in the insurance industry , Increase the satisfaction insurer s and promote justice , social welfare ) are affecting the good governance of e - business in the online business environment in the insurance industry .
The result s indicate the effect of each of the different categories on good e - governance in the online business environment in the insurance industry . Therefore , in order to succeed , special attention must be paid to these categories .