تأثیر اعتقادات مذهبی مشتریان بر اعتماد و ارزش ویژۀ نام تجاری در شرکت نان قدس رضوی

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 عضو هیئت علمی دانشگاه سیستان و بلوچستان

2 دانشگاه سیستان و بلوچستان

چکیده

امروزه، بسیاری از سازمان‌ها به این باور رسیده‌اند که نام و نشان تجاری یکی از باارزش‌ترین دارایی‌های آنهاست. ازجمله مهم‌ترین مشخصه‌های هر نام تجاری، قابلیت اعتماد و ارزش ویژۀ نام تجاری است. عوامل مختلفی بر اعتماد و ارزش ویژۀ نام تجاری تأثیر می‌گذارند که از بین آنها می‌توان به اعتقادات مذهبی اشاره کرد. پژوهش حاضر، تأثیر اعتقادات مذهبی مشتریان بر اعتماد و ارزش ویژۀ نام تجاری در شرکت نان قدس رضوی را بررسی می‎کند. این تحقیق از نظر هدف کاربردی است و به لحاظ روش اجرا تحقیق پیمایشی محسوب می‎شود. جامعۀ آماری تحقیق مشتریان محصولات شرکت قدس رضوی شهر مشهد به تعداد اعضای نمونه 384 نفر بودند که با روش نمونه‌گیری تصادفی ساده انتخاب شدند. به‌منظور جمع‌آوری داده‌ها از ابزار پرسشنامه استفاده شد. تجزیه‌ و تحلیل داده‌ها به روش الگوی معادلات ساختاری در نرم‌افزار لیزرل انجام گرفت. طبق یافته‌های این تحقیق، متغیر مستقل اعتقادات مذهبی مشتریان تأثیر مثبت و معناداری بر متغیر وابستۀ ارزش نام تجاری شرکت ـ که حاصل برآیند متغیرهای اعتماد و ارزش ویژه نام تجاری است ـ می‎گذارد

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

The Impact of Religious Beliefs on Brand Trust and Equity of Customers in the Astan Quds Razavi Food Industry

نویسنده [English]

  • Fariba Bakhshi 2
چکیده [English]

Today, many organizations believe that brand is one of the most valuable assets. The most important characteristics of a brand are brand trust and equity. Various factors affect the brand trust and equity such as religious beliefs. This research studies the impact of religious beliefs on brand trust and equity of customers in the Astan Quds Razavi food industry. This research in terms of purpose is an applied and due to it's method of performance, is a survey research. The statistic population of the study includes customers of Astan Quds Razavi products in Mashhad city and the number of member samples was 384 persons who were selected by random sampling method. A questionnaire was used for data collection. Data analysis was implemented by structural equation model and using LISREL software. Considering the findings of this research, the religious beliefs as an independent variable of customers has a positive and significant effect on brand value as a dependent variable of the firm (which is consequent of trust variables and the brand equity).

کلیدواژه‌ها [English]

  • brand equity
  • religious beliefs
  • Brand trust
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