داوری، علی؛ رضازاده، آرش (1392). مدلسازی معادلات ساختاری با نرمافزار PLS. (چاپ اول).تهران:انتشارات جهاد دانشگاهی.
روشندل اربطانی، طاهر (1395). تأثیر شبکههای اجتماعی در بهبود وفاداری و ارتباط مشتری ـ برند (مطالعۀ موردی: برند لپتاپ). مدیریت بازرگانی، 8(3)، 606-587.
صادق، محمد هادی؛ شاهحسینی، محمد علی (1394). تعیین ویژگیهای مؤثر بر رفتار مصرفکنندگان اینترنت پرسرعت در ایران. مدیریت بازرگانی، 7(2)، 444-427.
ظهور، علیرضا؛ کریمی موثقی، حسین (1382). تحلیل اطلاعات در مطالعات کیفی. فصلنامۀ اصول بهداشت روانی، 6(19 و 20)، 113-107.
مانیان، امیر؛ رونقی، محمد حسین (1394). ارائۀ چارچوب جامع پیادهسازی بازاریابی اینترنتی با استفاده از روش فراترکیب. فصلنامۀ مدیریت بازرگانی، 7(4)، 920-901.
References
Abercrombie, N. & Longhurst, B. (2007). The Penguin dictionary of mediastudies. London: Penguin Books.
Ashford, J.B. & Lecroy, C.W. (2013). Human behavior in the social environment. A multidimensional perspective. Belmont: Brooks/Cole.
Babbie, E. (1992). The practice of social research, New York, Macmillan.
Bagozzi, R.P. & Dholakia, U.M. (2002). Intentional social action in virtual communities. Journal of Interactive Marketing, 16(2), 2-21.
Bagozzi, R.P. & Lee, K.H. (2002). Multiple routes for social influence: the role of compliance, internalization, and social identity. Social Psychology Quarterly, 65(3), 226-247.
Bagozzi, R.P. (1992). The self-regulation of attitudes, intentions, and behavior. Social Psychology Quarterly, 55(2), 178-204.
Bagozzi, R. P., Dholakia, U. M., & Pearo, L. K. (2007). Antecedents and Consequences of Online Social Interactions. Media Psychology, 9(1), 77- 114.
Baumeister, R.F. (1998). The self. In D. T. Gilbert, S. R. Fiske, & G. Lindzey (Eds.), The handbook of social psychology (pp. 680–740). New York: McGraw-Hill.
Bratman, M.E. (1997). I intend that we J. In G. Holmstrom- Hintikka, & R. Tuomela (Eds.), Contemporary action theory, vol. 2 (pp. 49– 63). Dordrecht, the Netherlands, Kluwer.
Chase, L., & Knebl, K. (2011). The social media sales revolution. New York: McGraw-Hill. ISBN: 978-0071768504.
Chau, E., Lin, C. & Huang, H. (2016). Fairness and devotion go far: Integrating online justice and valueco-creation in virtual communities. International Journal of Information Management, 36(1), 60–72.
Cheung, C.M.K. & Lee, M.K.O. (2010). A theoretical model of intentional social action in online social networks. Decision Support System, 49 (1), 24–30.
Christy, M.K., Cheung, P.C., & Matthew K.O. (2011). Online social networks: Why students use Facebook? Computers in Human Behavior, 27(4), 1337-1343.
Chung, D. S. & Kim, S. (2008). Blogging activity among cancer patients and their companions: Uses, gratifications, and predictors of outcomes. Journal of the American Society for Information Science and Technology, 59(2), 297–306.
Davari, A. & Rezazadeh, A. (2013). Structural equational models with PLS Software. (in Persian)
Dholakia, U.M., Bagozzi, R.P., & Pearo, L.K. (2004). A social influence model of consumer participation in network- and small group based virtual communities. International Journal of Research in Marketing, 21(3), 241-263.
Eagly, A.H. & Chaiken, S. (1993). The psychology of attitudes. Fort Worth, TX: Harcourt Brace Jovanovich.
Flanagin, A.J. & Metzger, M.J. (2001). Internet Use in the Contemporary Media Environment. Human Communication Research, 27(1), 153-181.
Fornell, C. & Larcker, D.F. (1981). Evaluation structural equation models with unobserved variables and measurement error. Journal of Marketing Research. 18(1), 39-50.
Hars, A. & Ou, S. (2002). Working for Free? – Motivations of Participating in Open Source Projects. International Journal of Electronic Commerce, 6 (3), 25-39.
Holloway, I., & Wheeler, S. (2010). Qualitative research in nursing and healthcare. (3rd ed). Chichester,West Sussex, U.K., Ames, Iowa: Wiley-Blackwell.
Hsieh, H- F., Shanon, & Sara, E. (2005). Three Approaches to Content Analysis. Qualitative Health Research, 15(9), 1277-1288.
Kelman, H.C. (1958). Compliance, identification, and internalization: three processes of attitude change. Journal of Conflict Resolution, 2(1), 51-60.
Kinnally, W., Lacayo, A., McClung, S. & Sapolsky, B. (2008). Getting up on the down-load: College students’ motivations for acquiring music via the web. New Media & Society, 10(6), 893–913.
Leung, L. (2007). Unwillingness-to-communicate and college students’ motives in SMS mobile messaging. Telematics and Informatics, 24(2), 115–129.
Manian, A. & Ronaghi, M.H. (2015). A Comprehensive Framework for E-marketing Implementation by Meta-Synthesis Method Journal of Business Management, 7(4), 901-920. (in Persian)
Mayring, P. (2000). Qualitative content analysis. Forum, Qualitative Social Research, 1(2). Retrieved March 10, 2005, from http://www.qualitative- research. net/ fqs-texte/2-00/02-00 mayring-e.htm
McKenna, K.Y. & Bargh, J.A. (1999). Causes and consequences of social interaction on the Internet: A conceptual framework. Media Psychology, 1(3), 249–269.
Meyrowitz, J. (2002). Media and behavior—A missing link. In McQuail’s reader in Mass communication theory. London: Sage Publications Ltd.
O’Murchu, I., Breslin, J. G. & Decker, S. (2004). Online Social and Business Networking Communities. SWWC'04 Proceedings of the 2004 International Conference on Application of Semantic Web Technologies to Web Communities, Valencia, Spain — August 23 – 27.
Oliveira, M.J. & Huertas, M.K.Z. (2015). Does Life Satisfaction influence the intention (We-Intention) to use Facebook? Computers in Human Behavior, 50, 205–210.
Perugini, M. & Bagozzi, R.P. (2004). The distinction between desires and intentions. European Journal of Social Psychology, 34(1), 69-84.
Roshandel, F. (2017). Role of social networks websites in improvement of customer relationship and brand. Journal of Business Management, 8(3), 587-606.
(in Persian)
Sadegh, M.H., & Shahosseini, M.A. (2015). Determining effective characteristics on ADSL internet users’ behavior in Iran. Journal of Business Management, 7(2), 427-444. (in Persian)
Shen, A.X.L., Cheung, C.M.K., Lee, M.K.O. & Chen, H. (2010). How social influence affects we-intention to use instant messaging: the moderating effect of usage experience. Information Systems Frontier, 13(2), 157-169.
Sledgianowski, D. & Kulviwat, S. (2009). Using social network sites: the effects of playfulness, critical mass and trust in a hedonic context. Journal of Computer Information Systems, 49(4), 74-83.
Taleghani, M. & Mehdizadeh, M. (2015). Investigate the effect of moderating role of E-marketing on relationship between marketing capabilities and performance of companies. Journal of Business Management, 8(2), 355-374.
Tuomela, R. (1995). The importance of us: A philosophical study of basic social notions. Stanford: Stanford University Press.
Tuomela, R. (2005). We-intention revisited. Philosophical Studies, 125(3), 327-369.
Wang, Y. (2013). Customers’ perceived benefits of interacting in a virtual brand community in China. Journal of Electronic Commerce Research, 14(1), 49-66.
Wellman, B. & Gulia, M. (1999). Net-surfers don’t ride alone: Virtual communities as communities. In B. Wellman (Ed.), Networks in the global village: Life in contemporary communities (pp. 331–366). Boulder, CO 7 Westview Press.
Zahor, A., & Karimi, M.H. (2003). Information analysis in qualitative studies, Journal of mental health principles, 19(20), 107-113. (in Persian)
Zhou, T. (2011). Understanding online community user's participation: a social influence perspective. Internet Research, 21(1), 67-81.